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You want to find out what their family members’ names are, you want to find out their hobbies. You want to know that Franz likes music and does guitar [link widoczny dla zalogowanych] work. You want to know that Grace has a baby girl. You want to know the MJ has a wife who also does outsourcing work for another offshore company. You need to understand and know your team members really well, because to get the most out of them, I think you always work best when you’re working with a friend, someone you know, we’re in this together. I’m trying to help them, I’m not doing it from a manipulation point of view, I’m doing it because I’m genuinely interested in looking after my team members and giving them the best.
This is an area that a lot of people don’t do but this is how you get the most out of your team members. One on ones with your virtual administrative assistant is a must. Great managers know their team and this is something that I’m getting even better with. It’s easy when someone comes into the office to find out how their day was, what it is that they’ve been working on and what’s been going on at home. What I’m finding with [link widoczny dla zalogowanych] the virtual assistants, I’m starting to drag that over also working with the virtual assistants.
The reason for a one on one with your virtual office assistant [link widoczny dla zalogowanych] is you want to find out what’s going on in their world. It’s their opportunity to talk to you. You’ll find, it’s a little bit counter intuitive, you think, oh, if I’m giving them these regular one on ones, it’s going to end up taking up more [link widoczny dla zalogowanych] time. What it does, it gives you back more time because, rather than them feeling like they need to keep checking in with you on a regular basis, they know they’ve got their one on one coming up and they can float any personal issues or things that are going on with them. We do one on ones, I do it every few weeks with all of the different assistants.
Grace wants to learn more about copywriting, so I arrange to get a copywriting course for her. MJ might want to learn more about YouTube, so we [link widoczny dla zalogowanych] give him a copy of a YouTube course. Regular one on ones with your virtual [link widoczny dla zalogowanych] office assistant can really help both you and your employees.
I’ll let them discuss what tasks that they have been [link widoczny dla zalogowanych] taking care of, what things they’re enjoying, what things they’re not enjoying and that I log all this down. There is also a couple of minutes which time may be crunched slightly, just a couple of minutes where we also discuss personal [link widoczny dla zalogowanych] growth. Exactly what do I really do to help take them one stage further? They’ll let you know about things they would like to do.
When you are running a business, effective management of your virtual office assistant is crucial. You need to know how to get the most out of your team members. It is helpful to bring off line real world team management material into the online space.
Do your one on ones in ten minutes. It could be about work, it could be about things that are going on. The very first time that you simply do one on ones it could feel a little bit awkward but you will notice that this will [link widoczny dla zalogowanych] improve over time. Talk a little bit about yourself, so they can do the same after your turn. That’s their opportunity to tell you what’s happening in their lives.
One on ones are a really good way to do that. So the way that [link widoczny dla zalogowanych] I do one on ones, I should do it more regularly, but for each of my team members, and this is something that [link widoczny dla zalogowanych] I don’t delegate, I don’t give it to another assistant, this is something that I do. I want to get to a point of doing it weekly, but you do it more so weekly with your project manager. As we get more and more project managers come on board, I’ll be doing weekly one on ones with the project managers and then the project managers will be doing weekly one on ones with [link widoczny dla zalogowanych] their team members.
Web business is much like offline business. Do you have time to listen to a podcast that can give you more idea about it? We recommend you sign up to: Manager Tools. Manager Tools are two executives of Fortune 500 companies; they’ve got a lot of experience coaching and therefore are leaders of businesses. Their business is, they’ve selected their nuggets, their utmost few things and tried on the extender as small framework based on how to manage assistants very well or people really well. These areas are: one-on-one, coaching and feedback.
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